Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We want to remind you that all rights are reserved to Creative Awl. Pattern can not be distributed, shared or resell to third parties. All those actions are punished by law. Hope you understand and appreciate our work :)
If you have questions or problems - contact us directly on Etsy or Facebook. We will help to solve any problem. Good luck!
Use a letter / a4 or legal paper as well
Please go to your orders > check the one and download directly from available files. Also you should get an email with links to download. Please take a note that Etsy phone app is bugged and its difficult to download your files that way. Please use a browser explorer on phone or laptop preferably.